Privacy Terms

Disclaimer

The privacy policy described below is the document which authorizes your use of the WRCobbOnline.com website. The terms described in this privacy policy constitute an agreement between you and WRCobbOnline.com. You are consenting to or accepting this Privacy Policy by using this website.

Information Collection and Use

WRCobbOnline.com may request certain pieces of personal information from our users at various points on the website. We are the sole owner of this information and at no time will it be sold, shared or rented to third parties in any way other than those set out in this policy.

We may request your name, telephone number, email address, shipping and billing address or address(es), credit card number and expiration date. This information is collected for:

  • Account activation
  • Contacting you regarding your membership
  • Development and delivery of your web solution
  • Verification of your identity for payment authorization and online account access
  • Sending you a regular newsletter (following your request)
  • Entering you into our prize-draw/competitions (following your request)
  • Surveys and polls (voluntary information)

Security

When you become a member on WRCobbOnline.com, our server uses a Secure Socket Layer (SSL) to connect with you. This protocol is the finest security available. SSL encrypts your sensitive information, guarding it from interception and misuse. This ensures your security and a safe shopping environment. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer service representatives) are granted access to personally identifiable information. We keep our employees up-to-date on our privacy and security practices. We frequently, and whenever additional policies are added, inform our employees and remind them of the importance we place on privacy, and what they can do to ensure that customers' information is protected. Finally, the servers that store personally identifiable information are in a secure environment in a locked facility.

Cookies

WRCobbOnline.com uses "Cookies" to record information and track the number of visits by users to its website. Cookies are commonly used by websites to enhance the identification and tracking process for visitors to the site. Cookies enable small packets of information to be sent to your web browser and then subsequently stored on your computer's hard disk drive. Cookies can be sent to your computer's hard disk drive only when you access and use our website. If the cookie has not been deleted or deactivated each time you visit our website, our web servers will record that information and thus help in identifying your usage pattern. Cookies will generally be used to help us access your submitted information such as registration details, payment information and posting information so that it does not have to be re-submitted, gather usage pattern data, evaluate user visits and design promotional campaigns based on user behavior, assist associate partners to track user visits and process orders more quickly.

You can configure your browser settings to accept or deny cookies when accessing the website. There can be notifications received when a cookie has been sent or you can reject all cookies, but this will require you to re-enter or re-submit all your information many times and may limit your access to some features on the website.

Third Party Partnerships and Associate Relationships

WRCobbOnline.com has established strong trade and business relationships with associate third party partners to enhance the services it offers. These partners and associates are often promoted or advertised through our website in the form of direct links or display banners and hyperlinks leading up to different products and offerings on these partner sites. Users may be required to register separately or provide information to view and access products and services on these third party associate websites. However, caution has to be exercised since the policies and Terms of Service for these associate websites may be different from those of WRCobbOnline.com. We cannot exercise any control over information submitted to such websites, thus users are recommended to read all relevant policies and agreements before using and accessing these websites.

Live Chat/Contact Sales Team

If you use the Live Chat utility on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these chats.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Correcting or Updating Personal/Company Information

If a member's personally identifiable information changes (such as zip code, phone, email or postal address) we provide a way to correct and/or update this information. This can be done by emailing our Customer Support at support@WRCobbOnline.com or by calling us at 800-428-0040.

Privacy Policy Amendments

All amendments and changes made to the Privacy Policy shall be confirmed by posting the latest or current updated Policy on the website. The new Privacy Policy will be effective immediately, and any information or data submitted prior to or after the policy has been posted will be governed under the updated policy. If for some reason you disapprove of our new Privacy Policy, please submit a written complaint to the registered address displayed for WRCobbOnline.com.

Contact Information

Should you have any questions or queries relating to our Privacy Policy or any other policy, please email us at support@WRCobbOnline.com or follow the alternative contact methods listed in our Contact Us section.

W.R. Cobb Company
800 Waterman Avenue
East Providence, RI 02914